How to hide tabs for specific users
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12-17-2025 01:26 AM - edited 12-17-2025 01:45 AM
Hi Community,
I’m working with Employee Center (ESC) and HR Offboarding cases.
Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.
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12-17-2025 02:10 AM
to hide for specific group of users, you need to clone the OOTB widget and then handle the logic in new widget, add that new widget again on the ticket page
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-17-2025 07:40 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-18-2025 03:30 AM - edited 12-19-2025 01:22 AM
actually there is a tab Activity in Tab configuration table, i've opened it and tried to add some conditions based on what i want but still didn t work
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12-18-2025 03:59 AM
you can use Advanced checkbox and show/hide the tab
Ensure you take into account the conditions already present and then add your group condition
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
