How to hide tabs for specific users
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3 weeks ago - last edited 3 weeks ago
Hi Community,
I’m working with Employee Center (ESC) and HR Offboarding cases.
Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.
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3 weeks ago
to hide for specific group of users, you need to clone the OOTB widget and then handle the logic in new widget, add that new widget again on the ticket page
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago - last edited 3 weeks ago
actually there is a tab Activity in Tab configuration table, i've opened it and tried to add some conditions based on what i want but still didn t work
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3 weeks ago
you can use Advanced checkbox and show/hide the tab
Ensure you take into account the conditions already present and then add your group condition
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
