How to hide tabs for specific users

GhitaB
Tera Contributor

Hi Community,

I’m working with Employee Center (ESC) and HR Offboarding cases.
Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@GhitaB 

to hide for specific group of users, you need to clone the OOTB widget and then handle the logic in new widget, add that new widget again on the ticket page

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@GhitaB 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

actually there is a tab Activity in Tab configuration table, i've opened it and tried to add some conditions based on what i want but still didn t work

GhitaB_0-1766057339680.png

 

@GhitaB 

you can use Advanced checkbox and show/hide the tab

Ensure you take into account the conditions already present and then add your group condition

AnkurBawiskar_0-1766059132601.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader