How to hide tabs for specific users
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12-17-2025 01:26 AM - edited 12-17-2025 01:45 AM
Hi Community,
I’m working with Employee Center (ESC) and HR Offboarding cases.
Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.
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12-18-2025 04:41 AM
Thank you for marking my response as helpful.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-17-2025 08:45 PM - edited 12-17-2025 08:47 PM
I assume this is the standard ticket widget? There is an advanced checkbox in the tab configuration [ticket_tab_configuration] for your table specific standard ticket configuration [ticket_configuration]. Tick advanced and you can script the visibility
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12-18-2025 03:32 AM
the issue is that i already have some conditions under visible part if i checked advanced and wrote my script it will not impact what s already there right?
