How to hide tabs for specific users
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago - last edited 3 weeks ago
Hi Community,
I’m working with Employee Center (ESC) and HR Offboarding cases.
Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Thank you for marking my response as helpful.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago - last edited 3 weeks ago
I assume this is the standard ticket widget? There is an advanced checkbox in the tab configuration [ticket_tab_configuration] for your table specific standard ticket configuration [ticket_configuration]. Tick advanced and you can script the visibility
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
the issue is that i already have some conditions under visible part if i checked advanced and wrote my script it will not impact what s already there right?
