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07-29-2024 03:14 AM
Hi!
I want to hide the Tasks/To-dos' tab from Employee Center Pro based on the following condition: (See image below for reference):
It hides that tab, IF the case has a parent case (the case that hides is a child case)
Anyone know how to achieve this?
Thanks!
Solved! Go to Solution.
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07-29-2024 04:15 AM - edited 07-29-2024 04:16 AM
- Navigate to Standard Ticket > Standard Ticket Configuration
- Open the record corresponding to your table (e.g., "sn_hr_core_case")
- From the "Tab Configurations" related list at the bottom of the form, select "Tasks/To-Dos"
- Adjust the condition in the "Visible" field as needed (e.g., append "Parent is not empty" condition)
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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07-29-2024 04:15 AM - edited 07-29-2024 04:16 AM
- Navigate to Standard Ticket > Standard Ticket Configuration
- Open the record corresponding to your table (e.g., "sn_hr_core_case")
- From the "Tab Configurations" related list at the bottom of the form, select "Tasks/To-Dos"
- Adjust the condition in the "Visible" field as needed (e.g., append "Parent is not empty" condition)
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/