How to stop for creating incident with closed state or where to identify creating incident with clos

AJAYKUMAR G · ‎08-02-2023

How to stop for creating incident with closed state or where to identify creating incident with closed state.

how to write business rule do not creating incident closed state. Please help me.

Sagar Pagar · ‎08-04-2023

Have you look at my comments? Let me know if have any queries.

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Sagar Pagar

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View solution in original post

AJAYKUMAR G · ‎08-24-2023

Incidents are created by inbound actions not from incident form.