How to use assignement rule in custom table?

[Akshay Pundeer]

Whenever a user selects Category as ServiceNow and subcategory as Fundamentals, the Assignment group should be automatically set to custom group created in Assignment 1 and assigned to should be Group Manager else another other selection should clear the value of group field.

[Aman Kumar S]

Is your custom table task extended table?

If not, you will not be able to use assignment rule functionality, you will have to write everything down to your client script to set this up.

[Akshay Pundeer]

Can you please help me with that?

My table is not extended table

[Aman Kumar S]

You can follow below post:

Assignment group population based on subcategory

[Harish KM]

Hi if your table is not extended. You can go for BR insert or update BR

if(current.category == 'servicenow' && current.subcategory == 'Fundamentals')

{

current.assignment_group = "groupsysID";

current.assigned_to = current.assignment_group.manager;

}