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Data Migration for sys_email table for HR cases

Hi Everyone,  I need to migrate the records of the sys_email table from one instance to another, but for sys_email table there is a data rotation that's active which purges the email records after a certain interval, does anyone know about any other ...

Simanta27 by Tera Contributor
  • 360 Views
  • 5 replies
  • 0 helpfuls

Content Control in Content Experience

Hi,Please tell me about the features of Content Experience!I believe that Campaign Content in Content Experience controls execution through the Schedule of Content. However, when there is no Schedule Content, it doesn’t get displayed. Is it necessary...

JackBook_0-1722332920835.png JackBook_1-1722332960336.png

Tags - HR Agent Workspace

I am not having luck creating a tag within HR Agent Workspace. I can choose from already created tags, but I can't newly create my own. I can do this in the classic platform, but not HR Agent Workspace. Anyone have any luck creating custom tags as ag...

azeimet by Tera Contributor
  • 487 Views
  • 1 replies
  • 0 helpfuls

Reminders - HR Agent Workspace

What is the expected functionality of the reminders within the case? Example, I created a reminder on a case - was able to successfully title it and set a date/time and save it. Confirmed this displays in my list of "My Reminders" - however, I did no...

azeimet by Tera Contributor
  • 942 Views
  • 1 replies
  • 3 helpfuls

Email attachment not visible in activity in HR Case

Hi all,Using the Email client functionality in the HR case, I am sending an Email with an attachment. The email is received by the user with the attachment. But the attachment is not visible in the activity where as the same attachment is visible in ...

muktha1 by Tera Guru
  • 414 Views
  • 1 replies
  • 0 helpfuls

Catalog form

Two fields : Select Box : action : two choices (Extend , No extend).                  : Select Box :visible : two choices (Contract , No contract). If the user action field select (extend choice ) then visible field "No contract" should be visible an...

Ram012 by Tera Contributor
  • 202 Views
  • 2 replies
  • 0 helpfuls

Schedule reports

Hi All,I am scheduling a report of cases in excels format , I observed that sys_created_on date in excel sheet is different from the created time shown in the system . The time difference is one hour exactly . What is the reason for this and the defa...

kali by Tera Contributor
  • 159 Views
  • 2 replies
  • 0 helpfuls

Catalog form

The new choice in "Roll" shall  provide the system name value BI-Azure-AD(fxe-ece) and AAB (fnd-domain). The prodcut owner demands that such default values will not be hardcoded in client scripts(see BI fill FND_domain and fhx-ece on change of fhx-ac...

How to view any tickets updated (at any time) by an individual

Hi All, We have a requirement where we are trying to view tickets updated by an individual at any point in the month. Currently, the 'updated by' function only shows who the last person the ticket has been updated by. Is there any other way to view t...

Manisha30 by Tera Guru
  • 2251 Views
  • 4 replies
  • 0 helpfuls