HR Agent Workspace for PDI

David Aldridge · ‎09-29-2024

Hi All, my PDI vanished last week 😠 so I'm building a new one, but I can't find the plug-in/application for Agent Workspace for HR Case Management. Is this currently available for PDIs?

I have installed it on a PDI recently, and can see it on our demo instances (Washington).

Any suggestions/ideas would be greatly appreciated.

Thanks in advance.

David Aldridge · ‎10-02-2024

So, if you need HR Agent workspace in Xanadu, you can install under Washington, upgrade your PDI to Xanadu and then update the HR Agent workspace. A bit annoying, but it works. I'm hearing from a few people that there are issues at the moment with PDIs disappearing without notice.

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Sandeep Rajput · ‎09-29-2024

@David Aldridge Are you sure you are looking at the right place. My PDI is also on Washington and I can see option to install Agent Workspace for HR Case Management.

David Aldridge · ‎09-29-2024

Hi @Sandeep Rajput , yep I know where to look. I haven't had any problems installing it in the past. My PDI is on Xanadu. I'm wondering if it's not available for Xanadu PDIs or if there's something wrong with my PDI? I've released my PDI and created a new one, same problem.

David Aldridge · ‎10-01-2024

I've downgraded my PDI to Washington and the HR Agent workspace is available again. Looks like it's not available (at least on PDIs) for Xanadu. I assume on a new Xanadu install it would need to be accessed via the store.

Community Alums · ‎10-01-2024

Hi @David Aldridge ,

You are right, if you request for new xanadu PDI, then needs to be accessed via the store.