Is there a way to add additional column data to the subject person / opened by reference fields in the 'Case Details' section of the Case Create UI page for the 'Create New Case' function in HRSD? (see screen shot) My customer needs more detail to be...
Certain records are getting hidden whenever the property is set to false.
Hi - I would like to track which HR Cases were 'rejected' by the user during the User Acceptance process after a case is Closed Complete or Closed Incomplete. I know the state doesn't go to "rejected" (ours just goes back to Work in Progress), so it'...
We have a Field called Display Knowledge Articles (Formatter) included in our case forms (not sure if this is an OOTB field). It displays a list of Knowledge articles that may be related to the case. I'm not sure what the current maximum number of ar...
Hello, I have a Record Producer being used to handle HR Onboarding. However, on the RP we have a field which would select different types of onboarding which should then trigger a different lifecycle event; as the activities/acitivity sets would be d...
Has anyone been able to add a UI action on the Incident form to create an HR Case from the Incident? We have done it the other way around, but have not found a way to get from Incident to HR Case. We recently went live with a new HCM system that is...
I have created a reference field in HR Case so I can dot walk to my custom table. Records are inserted to my custom table whenever HR Case is created. And this works fine. However, when I create report against HR Case to display fields from my custo...
Hello, I'm attempting to add a related link to the Approvals table to view Knowledge articles during approvals. When approvers are reviewing the knowledge articles, they would like to see the article as it will appear when published rather than the v...
I have HR Service "Employee Equipment Preference" configured to close case when all to-dos are completed. However, when the only task is completed, the state of the case stays in ready state. The "Assigned to" user does receive the following email ...
Hi All, We have a workflow in HR lifecycle events application scope, in which we are generating multiple HR tasks at a time under a HR case. One of the task, say task A, is set to be in a "pending" state when generated. This is configured in the work...
I have been working on implementing an Offer Letter HR Service and so far it works pretty good on it's own, but I wanted to get some input on how others think it would best fit in the Onboarding lifecycle. If we need to candidate to sign the offer le...
Hi All, I have create a new custom table 'Allegations' in Human Resources: Core application which is associated to Employee Relations table (there is a reference field on Allegations that refers to Employee Relations table). The requirement is users ...
Most companies have restricted populations, groups of users for whose cases should only be viewable by a limited number of HR Fulfillers. For example, maybe the owner of the company, CEO, CFO, would be in a "Executive" restricted population, and all...
Hi, guys can anyone help me that i want to change they select box highlight color (That green one) And Text area border color it comes of focus. I'm working on Take_survey Widget.
Hi! How can you show the average cases created per day? I tried to do this via the Reports Designer > Selected trend type > Selected Average in the aggregation -- but a second field appears where I'm expecting I can select "created or count of cases"...
