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Unable to find UI Action with name <action_name> on table

Hi Team, I am getting an error while using an UI action "unable to find UI action with name <action_name> on table "sn_hr_core_case". We are not using any domain separation and facing this issue after upgrade from Quebec to San Diego. I believe gsftS...

Unable to query the HR profile data using scripted rest API on sn_hr_core_profile table? I am always getting response as record not found.

Hi All, I am trying to update the sn_hr_core_profile table with additional fields for each record using a scripted rest API. This API will have the logic to get the sys_id of the employee record using the Employee number and then use that sys_id to p...

Resolved! No generated HR Tasks for Lifecycle Events Case

Hi, Community. We started encountering issue last Friday, do yo have any idea why there's no HR tasks being generated if we manually create a Lifecycle Events case? We understand that some of the activity sets has its own trigger condition, however...

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Can we restart the Completed SLA's on the task

I had a Workflow with Task A->Task B->Task C->Manager Approval .If the Manager rejects the approval the flow again repeats with tasks Task A->Task B->Task C->Manager Approval .I had configured SLA's for the tasks, as per the flow when the approval is...

Oracle HCM Cloud spoke - how to pull department data

Hi I am trying to configure Oracle HCM Spoke to pull department information from Oracle HCM and update existing department or create new department records in ServiceNow. I've installed all the plugins but cannot see an easy way to achieve this; has ...

Murtaza4 by Tera Contributor
  • 881 Views
  • 4 replies
  • 1 helpfuls

Recreating Case Creation process for my service catalog

Hi,   I installed HR app in my PDI and saw a feature/customization I liked. When I click on Create New Case, I am presented with a screen that shows verification. (I skipped it since I don't' care for this screen.) The next screen, shows the Case Det...

Pat Surtan by Tera Expert
  • 871 Views
  • 4 replies
  • 0 helpfuls

Due date based on the Employment start date

Hello all, I was trying to set the due date on one HR task with the help of After business rule. Following is my code (function executeRule(current, previous /*null when async*/ ) {         // Add your code here        var sche = '08fcd0830a0a0b26000...