HR cases restrict access for impersonate users

Munny1
Tera Expert

‎08-17-2023 11:03 PM

HI ,

 

I am restricting the HR cases records by writing a before query business rules.

1.Only submitted or on behalf of can i have access to the HR cases.

...

 

My query is regarding if i am not part of submitted (XYZ person)or behalf(ABC person)  i can't see those records that is working . 

But if i impersonate as submitted (XYZ person)or behalf(ABC) of person i can see those records in that case also impersonation also not able to see . Only current user can have access not for impersonate user.

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Susan Britt
Mega Sage
Mega Sage

‎08-18-2023 04:47 AM

What exactly is your business case you are trying to solve for?  The OOB security in HRSD prevents non-HR agents from being able to see cases unless they are the Opened for or Opened by (i.e., submitted).  Depending on your HR Service's, the Subject person may also be able to see the case.  There is a system property that you can select that will verify if you are impersonating or not to either restrict/provide access.  You should not need to create any custom business rules.

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