HR Document Template|Scripting and Capturing Signature Date

Neha Mishra
Giga Contributor

We are using Servicenow Document Template module to generate the PDF Documents.

Current Challenges:

1. We are using record producers and variables and our requirement is to pull the record producer variable answers to the document template. We are unsure about which script to use there? We can use [+]fields to get the HR profile level and case-level information.

2. Signature Date is missing [Implementing 2 signature functionality, we are unable to get the signature date].

Any help/advice on what scripting works in HR Document Template would be really appreciated.

Sample HR Doc Template in Servicenow

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10 REPLIES 10

@Thanh6 This is possible using the scripted field mapping. It will be tricky to do this from the record producer answers that are not mapped to a field. This will just require a lookup to the Q&A table within the field mapping script.