Hello everyone,I am implementing Auto resolution for HR.I am getting below error. Also I have tested this for HR case, case is assigning to HR bot but not providing any recommendations. Also followed troubleshooting guide provided in below video Issu...
Hi All,I am studying ServiceNow portal . I came across themes. I can see that we can add CSS includes to the themes. I opened a stylesheet in the stylesheet there were lot of classes , how can i identify where this class belong to ? Thanks in advance...
Hi All,Please help in writing a regex value to get the words between @ and .com in the mail address . var email = "user@example.com";var match = email.match(/(?<=@)[^\.]+(?=\.com)/);if (match) {gs.info("Matched word: " + match[0]);}After running the ...
Hi All/ @Sandeep Rajput ,We have one integration requirement where 3rd party side has 75K records, that we want to pull in ServiceNow table.we are not ensuring that 75k records are ServiceNow side getting or not.In endpoint URL we are passing page si...
Hi all, After setting my servicenow integration app on microsft teams, the next step I want to take is to notify the teams users within a chatbot (not within the embedded employee centre) so that they can act in response to that notification. The no...
Hi all, I have set up my servicenow for microsoft teams app, managing to install it on my teams and other members.However, when using the chat bot, it seems to be connected to a different instance from the one I am aiming at connecting to (the instan...
created one catalog item and create one ui policy , after i will try to create ui policy action in the "Variable name " showing empty . Again i will check variables create created or not in the form level total 8 variables created. Any idea how to re...
Hi all, I've just set up my ServiceNow for Teams on my Teams application as an admin user, and it went well.The next step I want to take is to do the same thing on other users who are not admin. What I did was adding a particular user on Teams admin ...
I have Lifecycle case HR Services that we need to restrict the use of to a select groups. We need Read access to be granted but not Write access. In prior posts, the COE Security Policy was the recommended solution to restrict a Service but it is not...
Hi all,We are working on HR agent configuration, where we have requirement, we need to remove inbox and phone icon from HR agent workspace.For reference see the screenshot.Thanks in advanced.
Hi!Sadly the documentation was a bit too confusing for me. Please assist.[What I Want to Do]I want to display a filter under "My Task" and add it. [What I've Done]I referenced this video and created and set up the following three:https://youtu.be/7dC...
Hello Everyone, I want to set the opened for line manager to the watchlist after the HR case is submitted but only for specific location of opened for.Eg: If opened for location is Germany then only I need the line manager to be set in the watchlist...
Can you provide the script I can use in document templates for pdf template mapping so that the date signed field automatically populates the date + time stamp of when the worker is reviewing so they don’t have to manually enter. @irene_mascari ca...
We have started with ServiceNow using HRSD module from now, this is our first implementation and would like to know how many custom tables can we get for free from ServiceNow?Do we have any limitation in creating custom tables? I have to create a sco...
Hi,for some reason when an employee has a journey in Ready state, the widget crashes internally and show as if the users doesnt have any journey, also the console displays the errors attached in the image, also this is an OOB widget.
