HR life Cycle Event activity

[Meenal Gharat]

Hello Experts,

We are trying to fix below issue any help would be greatly appreciated.

Issue:  

As per the audience condition Notification activity should only trigger to the user whose onboarding type is New Hire and it should not trigger to Active Conversion Hire (onboarding type).

In order to troubleshoot this issue where all we can check?

Any help would be appreciated.

Best Regards,

Meenal Gharat

[Bhavesh Bijagar]

Hi Meenal

Looks like an "Audience" issue

Assuming your Audience is derived from HR Criteria.

Open each HR Criteria -> HR Condition and check if the user is present in both the HR Criteria. 

Click on "Records match condition".

If the record is present in both the HR conditions, it means you need to fix HR Criteria conditions.

Hope the solution helps.

Best Regards,

Bhavesh Bijagare

Mark it helpful, if it fixes your issue.