quick messages

[Apoorva A H]

How to enable the email client to auto populate the fields of TO , CC and subject for emails of quick messages?

[Sohail Khilji]

What's your condition ? Who and how the to cc & bcc is decided ?

[shyamkumar VK]

@Apoorva A H , You cannot autopopulate CC or TO adress from quick messages

You need to configure Email Client Templates" under Email Client application.

Quick is meant to populate Body actually

Try this and let me know if you need any help

Regards,

Shyamkumar

[swathisarang98]

Hi @Apoorva A H ,

You can use a combination of Quick message and Email Client Template,

In email client template you can add TO, CC to the table where you want, and based on condition it will populate , once auto populate of  TO, CC  is done you can select the quick message so you can populate the body based on your requirement.

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang