HR Profile

[SumanthMora]

Hi Guys,

We were about to Implement ServiceNow HRSD for our existing customer using ITSM.

HR Profile Creation:

We have azure Integration in place to create users in the User table.I have few questions on the HR Profile Module.

> For Creation of HR Profiles automatically what is the approach do we need to follow.

> Can the azure Integration will create HR Profiles aswel after new user record insert? or Do we need to do separate integration?

Thank for your Suggestions in Advance.

-Mora

[ashh908]

Hi Mora,

I am assuming you are using HRSD Plugin of Servicenow for Implementing.

If you are asking for HR Profile table do you require a separate Integration? then answer is yes you need separate integration as there will be some sensitive HR Data which should not be captured in the user table.

What we did when implementing HRSD(Integrating with HCM System) for a customer already using ITSM modules:

1. AD was set up already as Customer was uing ITSM (sys_user table was getting populated)

2. Created HR Profiles from User Table as OOB Feature is there(Which ever HR Profiles was required to be created)

3. Then Integrated the HCM System with the HR Profile Table.(To Populate the Sensitive data which can only be seen by the HR's Only(not even admins))

Other way:

You can skip step 2 and directly integrate HR Profiles table with the HCM system by using the colesce feature.

1. Ad already set up

2. colesce user field in HR Profile table and do integration with HCm System Directly

Do let me know if it answers your query.

Mark Correct/Helpful, if applicable

Thanks

[SumanthMora]

Thank you ashh908.

Yes I'm using HRSD Plugin of Servicenow for Implementing.

I'm almost clear from your reply.

Could you please clarify the below 2 questions.

1. After plugin activation does user records will automatically get created as HR Profiles. I know we can manually create the HR profiles but a little bit confusion.

If yes, how to stop creating HR profiles automatically, because only few users we require for HR Profiles.

2. Let's say I don't want any sensitive data and want to use existing user records as HR profiles(based on some criteria). Azure Integration is in place of new records insert already. How can we create those new records as HR profiles automatically.

Thank you

-Mora

[ashh908 · Accepted solution]

To Answer your Questions:

1. No User Records wont get automatically Created after plugin Activation.(You can do it manually or you can create a business rule on sys_user table) Link

2. If you want selected Records to be as your HR Profiles, you can create a flag in the user table and run business rule on the respective condition.

Also if you are not bothered about the sensitive data getting exposed then there is no need for the second integration to set up.

Other Useful Links:

Link1: who can access portal and disabling auto creation of HR Profile

Link2:  How to generate HR Profiles OOB

[SumanthMora]

Thank you very much