Forum Posts
Resolved! Export HRC ticket to PDF issue
Good afternoon, Users in our organization were able to export HR cases to PDF, and suddenly the are not able to do so, they get error: Security constraints are restricting the page I did locate the ACL causing the issue (sn_hr_core_case ) operation...
Not Allowing set of unsafe property value: glide.basicauth.required.schema=false
I am trying to set a value to no for a system property. We are integrating Azure AD to SN but whenever I am trying to set the value to no, it is giving me this error.Need assitance.
Controlling Activities and HR Tasks Based on Employee Survey Responses
We are currently using HRSD with Employee Forms to capture end-user (employee) responses (e.g., Yes/No) and map those responses to specific fields on the HR Case in order to control subsequent activity sets. (Some forms leverage the OOTB Employee For...
ESC Portal HR Case Email Notification Issue
I am facing an issue with email notifications for HR Cases. When the HR Case is submitted through the Employee Service Center (ESC) portal, the HR Case Opened notification is not triggered. However, when the same HR Case is created for the same user ...
Resolved! My requests search is not working - ESC Portal
Hi everyone, hope you are doing well! The search functionality on the My requests tab on Employee Center Core is not working. The widget should be: My RequestsWhenever I try to seach for a number or a key word it always returns "Search didn't match a...
Resolved! Change drop down in Transfer Case UI Action
We like the new Transfer Case option to reclassify a case by choosing, "Transfer with existing case number" and feel this will be very helpful. The drop down to select the transfer type displays,"Transfer to a new case number" first, then you have t...
HR Profile Snapshot Enhancement - Need your upvotes!
Hello fellow HR enthusiasts! I'm looking for some up votes for the idea I submitted. I've heard this request from my customer, and wondering if you have as well, or if you think it is a good idea in general. Please upvote if you see value in this cap...
Resolved! CSS changes not reflicting inside the Modal
i'm trying to style one message inside a modal pop up in the service scriptbut seems like the changes are not reflictingCUSTOM_MESSAGE:"<p class='custom-msg' please use this <a href='google.com'>Link</a></p>",and in the controller this is what i have...
Removing search bar from portal home page
I want to remove the search bar from portal home page. When I remove it also deletes the banner. How can i just remove the search bar?
Employee Document Management - Bulk Import
We are exploring the use of Employee Document Management and the Bulk Import capability from a Local Directory (not Cloud) and have some questions for the Community. 1. Can the files to be imported for each Employee be stored in a folder for each emp...
Employee Center Advanced Portal Navigation analytics - click count?
Hi all, Are there analytics for the Advanced Portal Navigation in the Employee Center (i.e. how many times each menu item is clicked on)?
Resolved! Approvals not showing on my tasks tab in the unfied portal
Hi,I have created a flow designer which takes approval names from an intake form and once submitted creates a hr case. Once the hr case is created it triggers the approvals to the user that was selected on the intake form while submission. Till this ...
Universal Request UI Action Roles
Hi community,I was wondering if it's possible to customize the OOB UI Action Condition for triaging HR Cases or Incidents from a UR record without getting any impact or if any of you have any experience with that ?
