Hr Service field is not populating

Andre Jones
Tera Expert

Hr Service field is not populating when created from Record Producer. 

AndreJones_0-1699980420214.png

This is what I have in the script 

current.hr_service = gs.getProperty("sn_hr_er_case._Leave_SysID"); 

Can someone direct me as to what I'm doing wrong?

1 ACCEPTED SOLUTION

current.hr_service = gs.getProperty("sn_hr_er_case._Leave_SysID"); 

current.contact_type= "self_service";
current.state = "10"; // Ready
current.status = " submitted"

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6 REPLIES 6

Andre Jones
Tera Expert

I figured out the answer my problem. I had to create a system property with the sys_id

current.hr_service = gs.getProperty("sn_hr_er_case._Leave_SysID"); 

current.contact_type= "self_service";
current.state = "10"; // Ready
current.status = " submitted"