HR Survey trigger conditions

[Liz18]

Can HRSD have multiple surveys?
Can the ER COE table have a different survey vs the HR Case COE table?
What are the survey trigger conditions?
Can a HR service have multiple surveys?

[Community Alums · Accepted solution]

Hi @Liz18 ,

There are no specific Surveys for ER COE as such.

Below are the list of Surveys available (asmt_metric_type table)  for HR OOTB:

Trigger condition for OOTB HR survey:

[Ravi Chandra_K]

Hello @Liz18

Yes. Please go to Assessment table, and find the related HR Surveys.

New Assesment definition can be created with new trigger conditions

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[Community Alums · Accepted solution]

Hi @Liz18 ,

There are no specific Surveys for ER COE as such.

Below are the list of Surveys available (asmt_metric_type table)  for HR OOTB:

Trigger condition for OOTB HR survey:

[Kohei Tominaga1 · Accepted solution]

Hi

You can check the OOTB survey from here. You can check and customize the questions and trigger conditions.

And this is the reference for configuration

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...