Hi All, We have a requirement to generate PDFs which we are able to generate using fillable PDFs configured under managed documents and fields mapped in document templates. However, we have another requirement where the agent needs to update the fiel...
Hi all,Can anyone tell me why this error is coming, here I am trying to fetch value of "value" field of record from "question_answer" table.
I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447https://docs.servicen...
How to create a metric definition to count the duration from Awaiting acceptance to Closed complete of an HR case
When a HR case is in State = Awaiting Acceptance, we have 5 scenarios like below:AcceptedRejectedTimed out by 5 business day workflow (case State = Closed Complete)Case in 'Awaiting Acceptance' is rejected then accepted once back in 'Awaiting Accepta...
Hi All, I have a requirement where I want to send the notification before 2 weeks of the "expected target date" if the HR task called "Effective Date task" is incomplete, where "expected target date" is variable on record producer and "Effective Date...
Hi Community, I have requirement, where notification has to be send based on the "expected date" and task completion state.where "expected date" is the variable in the record producer and the task name is "effective date task"For now we can consider ...
Can someone please help me add a checklist to an HRTASK form using Flow Designer?I have referred to the following article, but it does not display well. https://www.servicenow.com/community/itsm-forum/flow-designer-adding-a-checklist-to-a-form/m-p/53...
Hi, Is there any out of box feature to send custom table data(delta) to SFTP in PDF and XML format on daily basis.Can I use Flow Designer with "Generate PDF Document flow action" and SFTP step to achieve this. ThanksRaji
Hi All, How to resolve below errorRead operation on table 'sn_hr_core_case_workforce_admin' from scope 'Global' was denied because the source could not be found. Please contact the application admin.
Hello all, I'm trying to set up Issue Auto resolution for HRSD I'm getting an error message upon configuring the IAR for the HR case. "Your Auto-Resolution intents arent's accessible for topic mapping. Check that the prediction server is set up....
Hi All, While configure the compose email in the "to " Section to select the user to send the email, it is configure via custom table in that all the users details are there. While checking with admin account all the user email id is visible but non...
Hi Community, I have to add content in announcement in confi HR agent workspace. I have gone through several community links{https://www.servicenow.com/community/csm-forum/show-announcement-in-agent-workspace/m-p/382646 } but I am stuck like how to a...
We are creating an internal portal using ServiceNow.After logging into the internal portal, I would like to be able to log into the accounting service without having to type in my password when I follow the link to the accounting service in the porta...
