HR tasks are automatically assigned to the same person as the parent case
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2025 07:02 AM
Hi Everyone,
Can you please help me on the below query,
when HR case is created its assigned to benefits assignment group once the HR case is created few HR tasks will created and assigned to benefits assignment group under the HR case.
I want to assign the HR task to the same person as the parent case assigned to
i have written BR on HR task table , but its not working
HR task is not updating after adding the assigned to in HR case also
Please help me on this
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-23-2025 11:11 PM
Hi,
Instead of using a business rule, try to set assignment type and assign to on HR task templates