HR tasks are automatically assigned to the same person as the parent case

nikhitha24
Tera Guru

Hi Everyone,

Can you please help me on the below query,

 

when  HR case is created its assigned to benefits  assignment group once the HR case is created few HR tasks will created and assigned to  benefits  assignment group under the HR case.

I want to assign the HR task to the same person as the parent case assigned to

i have written BR on HR task table , but its not working

HR task is not updating after adding the assigned to in HR case also

nikhitha24_0-1737644401635.pngnikhitha24_1-1737644475278.png

 

Please help me on this

 

1 REPLY 1

Shruti
Mega Sage
Mega Sage

Hi,

Instead of using a business rule, try to set assignment type and assign to on HR task templates

Shruti_0-1737702673587.png