HRSD activity

[Ram012]

HRSD how to implement

As a knowledge author I want to hide all the non-HR can & cannot read criteria from the HR knowledge bases (HR - All Employees & HR - Agents) so that this can prevent the incorrect criteria from being selected.

Any idea how to build above example.

[Ankur Bawiskar]

@Ram012 

why not train the users to select the correct user criteria?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Ram012 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

[Wessel van Enk]

@Ram012 I agree with @Ankur Bawiskar.
It will be technically very complex to build what you described. Although not impossible, it's not advised to do so.

It would be indeed a lot better to look at the user criteria names and see if you can make it more clear to your users to understand which criteria's are the ones to select and provided them with documentation on how to select the correct one.