Document Template Script in Workspace - retrieve list collector values - undefined error

[VictoriaSte]

Hi all,

I'm trying to retrieve values as a comma-separated list from a field of type List in a Document Template Script. However, I'm encountering an "undefined" or "null" error only when generating the document in the Workspace. It works fine in the Core UI.

Here is the code snippet I'm using:

var dependents = target.u_dependents;
grContacts.addQuery('sys_id', 'IN', dependents);

I've tried several alternatives, including:

var dependents = target.getValue('u_dependents');
var dependents = target.getElement('u_dependents');
var dependents = target.u_dependents.toString();

Does anyone have any suggestions on how to resolve this issue?

Thank you in advance,

Victoria

[Ankur Bawiskar]

@VictoriaSte 

share your complete script here along with config screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[VictoriaSte]

Hi @Ankur Bawiskar ,

This is the script:

(function runTemplateScript(target /*GlideRecord for target task*/, docTemplate /*GlideRecord for doc template*/) {      
 
    var html = '';
    var templateLang = docTemplate.getValue('language');
    var templateDateFormat = docTemplate.getValue('template_date_format');

    var dependents = target.u_dependents.toString();

    // Get dependents details that need visa
    var contactsBlock = [];
    var grContacts = new GlideRecord('sn_hr_core_contact');
    grContacts.addQuery('sys_id', 'IN', dependents);
    grContacts.query();

    while (grContacts.next()) {
        var contactDetails = {
            name: grContacts.first_name.toString() + ' ' + grContacts.last_name.toString(),
            nationality: grContacts.u_nationality.getDisplayValue(),
            relation: grContacts.relation_to_employee.getDisplayValue()
        };
        contactsBlock.push(contactDetails);
    }

    // --- Table for the dependents that need visa -----
    html += '<table style="width: 100%; border-collapse: collapse; margin-top: 20px;">';
    html += '<thead><tr><th style="border: 1px solid #000; padding: 8px;">Name</th><th style="border: 1px solid #000; padding: 8px;">Nationality</th><th style="border: 1px solid #000; padding: 8px;">Relation</th></tr></thead>';
    html += '<tbody>';

    // Adding dependents that need visa rows
    for (var i = 0; i < contactsBlock.length; i++) {
        html += '<tr>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].name + '</td>';
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].nationality + '</td>'; 
        html += '<td style="border: 1px solid #000; padding: 8px;">' + contactsBlock[i].relation + '</td>';
        html += '</tr>';
    }

    html += '</tbody></table>'; 
    // --- Closing the table -----
    html += '<p>&nbsp;</p>';

    return html;
})(target, docTemplate);

The u_dependents is like the watch_list field.

Which configuration to share? 

Thank you in advance and best regards,

Victoria 

[Ankur Bawiskar]

@VictoriaSte 

are you sure the user you are using has access to that reference table being referred by that list field?

Did you check with admin and it's working fine?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[VictoriaSte]

Hi @Ankur Bawiskar ,

I am testing with admin user. It works on the Core UI and when testing in the Document Template, but not in the Workspace.

Best regards,

Victoria