@_Samay
Following details should address your queries.
- A record producer for HRSD Application can be exposed from REST API Web services? - Yes, this is possible using OOTB Service Catalog API - Submit a Record Producer function available via REST API explorer. Sample REST API endpoint given below. Refer to for more info.
POST https://dev329765.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/submit_producer
- How REST API can be pushed/created for different HR Services? for Create and query HR Cases? - You can try leveraging the functions under HR Case Creation REST API. Can create your own function if the existing ones doesn't suit your use case.
- If we are exposing HRRD REST API to third part apps then we can maintain security of HRSD apps. - It's possible, you can achieve it in two steps.
- step 1: Secure your endpoint by restricting the accounts which can access it. - Can be done by using a REST endpoint ACL to define who can access it.
- step 2: Secure the resources which should be allowed to access via the API. - Can be done by using user criteria to secure your record producer.
- Do we have anything OOB from SNOW end ? - yes, refer to above answers
btw if you want to have more control over your API, E.g., adding additional processing logic for specific headers, customizing the response format, implement additional security to the endpoint, etc... then you can consider setting up your own custom API by setting up a Scripted REST API endpoint.
Hit "Correct", "Helpful" or "Like" depending on the impact of the response.
Regards,
Kamal S
@_Samay
Following details should address your queries.
- A record producer for HRSD Application can be exposed from REST API Web services? - Yes, this is possible using OOTB Service Catalog API - Submit a Record Producer function available via REST API explorer. Sample REST API endpoint given below. Refer to for more info.
POST https://dev329765.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/submit_producer
- How REST API can be pushed/created for different HR Services? for Create and query HR Cases? - You can try leveraging the functions under HR Case Creation REST API. Can create your own function if the existing ones doesn't suit your use case.
- If we are exposing HRRD REST API to third part apps then we can maintain security of HRSD apps. - It's possible, you can achieve it in two steps.
- step 1: Secure your endpoint by restricting the accounts which can access it. - Can be done by using a REST endpoint ACL to define who can access it.
- step 2: Secure the resources which should be allowed to access via the API. - Can be done by using user criteria to secure your record producer.
- Do we have anything OOB from SNOW end ? - yes, refer to above answers
btw if you want to have more control over your API, E.g., adding additional processing logic for specific headers, customizing the response format, implement additional security to the endpoint, etc... then you can consider setting up your own custom API by setting up a Scripted REST API endpoint.
Hit "Correct", "Helpful" or "Like" depending on the impact of the response.
Regards,
Kamal S
