HRSD - service activities - "fulfillment " - task templates restriction

[gowtham1610]

I need to create seven task templates and two HR criteria for a "Termination Request" record producer in HR Service, with the fulfillment type set to "Service Activities." The task templates should be restricted based on HR criteria, where four tasks are visible under one criterion and the remaining three under another

[Sandeep Rajput · Accepted solution]

@gowtham1610 

Did you get a chance to explore sn_hr_core.hr_Criteria script include. It is an OOTB script include which contains method to evaluate HR Criteria.

You can use evaluateById : function(criteriaId, userId, simulation, caseId, useCache) to evaluate a criteria for a user. A similar question was also posted by another user here https://www.servicenow.com/community/hrsd-forum/hrsd-service-activities-task-templates-restriction/t...