HRSD Study Resources and Interview Preparation Resources

[bharathyu]

Hi,

I am complete beginner to HRSD, I have Knowledge on ITSM Admin and Dev Portion and Would like to Start HRSD.

Here are my questions

• What's the scope and future of ServiceNow HRSD? Is this a right career choice?
• Suggest Some Study resources for HRSD Preparation (YouTube / Blog Posts / etc....)
• What are the certification I have to Concentrate on?

Thanks

Bharath

[Mark Manders]

Your starting point is NowLearning and you take the fundamentals course to understand what it is and does and the implementer course to dive in deeper. There are other HRSD related courses as well. Blogs/YouTube/etc will tell you how it can also be done or pinpoint to specific use cases, but start knowing the foundation of how ServiceNow meant it. Then you are CIS HRSD and you can extend that to Suite Pro PLUS certification with other (platform) specific things.

It depends on why you want to go this way. Is it just for yourself, do you work for a ServiceNow Partner and do you want to join their HRSD practice, are you working for a customer that is using HRSD? 

And no-one that doesn't know you can ever tell you if it's the right career choice. When you move into the HR related ecosystem, you will be talking with people that don't understand 'incident' or 'change'. It's completely different than the IT language you speak with ITSM related roles. If you are into coding and want to extend your technical knowledge, HRSD probably won't bring you what you are looking for, but only you and people that know you can tell you about what would be good for you.

From a ServiceNow perspective: HRSD isn't going away.

[bharathyu]

Thanks Mark, As of Now I am Working on ITSM Module as developer and Yes I have a choice to adopt HRSD so Shared a thought. Well, Interacting with people is something I always enjoyed doing it from the start of my career, keeping that in mind, i am excited to explore HRSD, I will start with SN official martials, Thanks for Suggesting.

[shweta khemani]

Hi,

Glad that you plan to explore HRSD and surely I can also share my support links which can be of help to you for a fresh start. All the best!

After Welcome to ServiceNow and ServiceNow Administration Fundamentals, I suggest you to start with 

1. Human Resources Service Delivery (HRSD) Fundamentals On Demand, and then 

2. Human Resources Service Delivery (HRSD) Implementation On Demand

Also create a login and refer to the HRSD ebook- https://servicenow.read.inkling.com/

For better understanding, also attempt- 

3. Human Resources (HR) Fundamentals Simulator

Sharing the course overview for quick reference:

Let me know in case you need any further information.

Please like and mark my answer helpful.

Thanks