I want to customize the OOTB Comment and Reply functionality

Priyanka Shind4
Tera Contributor

I have to customize the KB article comment and Reply functionality as per below requirement:

The comment box should be enabled only when the rating selected is 1 and 2, Employee should be able to access self-comments in the form of summary instead of scrolling on each policy with response by the admin. This should be employee specific and not visible to all. When user gives comment it should be visible at one place where they can see comment as well as reply on the same article,
Let me know if anyone has solution for thia

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