I want to remove assignment group on the load of case creation form in hrsd

[rohit31]

[Sandeep Rajput]

@rohit31 Please check if the HR Template related with HR Service Certificate Management has an assignment group populated. If yes then it will show up on the case creation form.

[rohit31]

Hi @Sandeep Rajput ,

It is not working and it is not related to hr service, Even if hr service is empty the assignment group is still There

[Unique45]

Hello @rohit31,

1) Go to Case Creation Configuration:

2)Then under Case creation remove Assignment Group fields:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[rohit31]

Hi @Unique45 ,

I want assignment group on the form but it should be empty.