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Hide false/empty checkbox variables in HR AgentWorkspace

Hello, When a catalog item is created by a user in the HR Portal, checkbox values are displayed as false or empty when the variable is not selected. These fields are visible with the value false or empty in both the description field & variable field...

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Kristin_15 by Tera Contributor
  • 1135 Views
  • 5 replies
  • 0 helpfuls

Resolved! Creating ACL to make editable only for specific groups

  Hello, I want 'assigned to' and 'assignment group' field to be editable only for following the groups if the HR case is assigned to them.Group A Group B This is what I have but it's not working, Example. Thank You!

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Hide Attachments on HR LE Case both in native view and portal view

HI - I cannot hide attachments on the HR LE Case to 'opened_for' if he is the 'subject_person' manager in the portal view as well in the native view. I tried to create an ACL, but several other ACLs allow access to opened_for. Query Business Rule wou...

Veera6 by Tera Contributor
  • 593 Views
  • 3 replies
  • 0 helpfuls

Fillable PDFs as activities for HR Services

Hello,  We would like to have the employee fill out and sign a fillable pdf document as part of onboarding. The plan is to use an onboarding Lifecycle event that has this employee activity. As far as my research indicates this is not possible with HR...

rai5 by Mega Guru
  • 872 Views
  • 4 replies
  • 2 helpfuls

HR Case attachments

I have a request to find out if attachments to HR cases, can be hidden from the Opened For person.  There are some work product items, that they would like keep track of in the case, but not make it visible to the Opened For. Is there anyway to hide ...

jrusso by Tera Expert
  • 2278 Views
  • 7 replies
  • 2 helpfuls

Enabling users to create form templates for HR cases

Hello,I have an HR agent with the template_editor and template_group editor roles.The user can toggle the template bar, see global templates, and can apply them, but despite the roles is unable to create new templates for HR cases (while this is poss...

Hiding attachment for 'opened for' on hr case

Hi Team, I want to hide attachments for 'opened for' user on hr case.I created a query business rules on sys_attachment on table:Created BR on global scope on sys_attachment tableif(gs.getSession().isInteractive()) { hideAttachments();}function hideA...

rambo1 by Tera Guru
  • 482 Views
  • 2 replies
  • 0 helpfuls