Hi all, we want to automate the Recruitment process. Can any one provide me the steps to configure this or provide any documentation if available? starting from line manager submits the request until the application was closed. Thanks.
Hi AllmI am trying to integrate workday HR with ServiceNow. My objective is to pull HR Profiles from Workday using integration.What is the best way to do this REST or SOAP?When I try to get OAuth token from a SOAP Workday Client, I see a workday Log ...
I have activity on the lifecycle event for new hire to upload photo for user profile. How can I update user profile photo after activity completed. I tried having a flow that gets trigger after the HR task (photo activity) is completed which does the...
I would like to provide option for HR Agent to open IT Incident from HR Case to allow for end to end case management between HR and IT. Has this been done by anyone.
Hi All, I am working on New Hire Onboarding and wanted to close the Parent case to close completed state , once all the child task( which can be HR Task + Request + SR request) , from all different tables get closed , then parent case should get aut...
Hello Is there a way to put "subject person" for specific 4-5 HR Services instead of "opened for" ?Please advise where I have to dig thx
I am looking to grant my general HR population visibility to dashboards related to HR Cases and Interactions. I want to ensure that they can see the reports/dashboards but cannot drill into individual cases (unless it was opened by them or is a speci...
Maybe I'm missing something simple in terms of configuration, but how can I change the auto-populated value of the Case Short Description? Right now it's filling in the format "<Service name> Case For <Opened For user>". How/where is this value set? ...
I am looking for a way to track changes to a user's User ID. I can't seem to find the right log to report on this. We have a process whereby contractors who are converting to an employee, have user ID changes and subsequently an employee number chan...
I'm trying to understand what the Job Profile [sn_hr_core_job_profile] is used for within HRSD? The only real reference to it is via the HR integration staging table, I can see how Job Profile mirrors data in Job Profiles on Workday for example. Howe...
HI Team, Is it possible to activate HR plugin on our personal developer instance. Right now I am on Istanbul and cannot find any plugins associate with HR in the list of plugins. Any suggestions are greatly appreciated.
The user's approvals are not showing in To-Dos in employee service center portal UI but the approver got triggered and is available under HR Case form related link approver tab. Can anyone help me on the cause of this issue?
Hello, I was wondering if it is possible to track user activity and clicks related to attachments on knowledge articles. Specifically, my team would like to track how many times an attached PDF or other document on a knowledge article is opened by a ...
Hello All, As we know we have 2 things when it comes to leave in HR module 1)leave of absence and 2) Parental leave. I want to know if the employee is applying for leave of absence reason like casual leave etc then how can we show on HR profile of re...
When it comes to move the Checklist from one instance to another, we often try to move them 1. via update set2. extract xml of checklist. But after some time we find that they both approach is not helpful in this case.Here the solution to move it.con...
