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Resolved! Need to close case when employment start date passed one day.

Hi All, I need to auto close a case when subject person's employment start date crosses one day. I have written below logic on before/update BR: (function executeRule(current, previous /*null when async*/) {    var profileGr = new GlideRecord('sn_hr_...

Rekha20 by Tera Contributor
  • 729 Views
  • 11 replies
  • 0 helpfuls

Pass data from dialog to worknotes

Hi All,I have to  create custom dialog window , i will input a value and on clicking ok it should auto populate to worknotes field .  Please help on this .

kali by Tera Contributor
  • 387 Views
  • 4 replies
  • 0 helpfuls

Mega menu security

Hello Team,we are using mega menu in ESC Portal  I have a topic  ( Pay &time ), sub-topic ( Timekeeping )  and Quick links.Can we hide subtopics and quick links based on logged in user?Thanks in advance

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HR case - SLA field and has breached field

Hello, I would like to ask for your help in consolidating my understanding of the mechanism behind SLA time calculation. I looked at many topics on this forum as well as in the product documentation to get a better understanding. However, I am still ...

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Edgar-d by Tera Contributor
  • 1213 Views
  • 2 replies
  • 1 helpfuls

Best practice for customizations? (Scopes, Cloning and Update Sets).

I am about to Implement the HRSD Integration with SuccessFactors.It will require a significant amount of customization to add new Fields, new services for importing additional tables, new flows for Full and delta loads and new flow actions which can ...

Community Alums by Community Alums  
  • 1082 Views
  • 5 replies
  • 1 helpfuls

Resolved! How do I get the configuration ID of a landing page card?

Hi, I'm creating a new line of data visualization under the Overview section of HR Agent Workspace. I've created a data visualization just fine, and I'm trying to replicate the carousel functionality so I created a repeater and now I'm having a hard ...

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Why ui policy not working on the HR case form?

Hi All,Actually firstly i have created one RP and mapped to few fields on the backend, and created one ui policies to show case fields based on the choice selected on the other field, its working, So now i have created another RP which have some fiel...

Deepika61 by Tera Contributor
  • 641 Views
  • 8 replies
  • 0 helpfuls

Resolved! Service table fields functionality not working?

Is there somewhere other than the HR Service record that we indicate a field is to be used as a'Service table fields'? If I create a custom field that is needed for a service, I have added it to the Service table fields slushbucket but that field sti...

alijubran by Kilo Expert
  • 3709 Views
  • 15 replies
  • 6 helpfuls