If an employee resubmits the survey, the previous response remains without being deleted.

Takefumi Muto
Giga Guru

Hi,
I would like to seek advice from the community.

JackBook_0-1718866338264.pngJackBook_1-1718866351958.png


・Implemented the enabling of survey retakes for resubmission.
・Because employees lack deletion permissions in Metric Results, upon checking via View Respons, records remain where employees responded multiple times within the deadline, thus hindering reporting.
・To avoid granting employees ACL deletion permissions, I would prefer to explore alternative solutions if feasible.

Thank you all in advance!! 

Jack Book

2 REPLIES 2

Slava Savitsky
Giga Sage

I would expect the state of the previous survey instances to change when a user takes the same survey again. That would allow easy filtering in reports. Is that not the case?

Wessel van Enk
Tera Guru
Tera Guru

Hi Jack,

This is pretty normal behavior, as for the system it's just a new record that's being submitted. 

I understand that it's confusing for the reporting, so maybe you can add a script to the metric table.

Example: If the user submits another response on the same day, delete the previous input.

This way you keep your reporting clean and don't have to provide access to the users to delete the response.