In life cycle events, How to orderly triggered the Activity Set's Activities?

Vivek Verma · ‎11-18-2020

Hi Community,

In Life Cycle Event, I have created the activity sets. In the activity set, I have a few activities that generate tasks.

What's my concern here is we can trigger activities in a subsequential manner?

Like user first needs to complete one activity task than after only second activity will get triggered.

Thanks,

Vivek

Christian Prob2 · ‎11-18-2020

Hi @Vivek Verma ,

as @seanantle mentioned, the only way to enforce the execution order of activities within an activity set is to put them in a container activity. You need to be on Paris for that, though. As workaround you could create more activity sets and then put each activity in a dedicated activity set but this may become messy and not work for other reasons.

Christian

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Vivek Verma · ‎11-18-2020

But not working as expected on the Orlando instance. I will cross-check on the Paris release.

Christian Prob2 · ‎11-18-2020

Hm, we are currently not using them, but I did a PoC and for that it allowed me to put multiple activities in the container activity and enforce the execution order.

Ultimately the business asked to show multiple tasks at the same time in a specific order (like "Letter of Offer" first, then "terms and conditions" and other documents after that in a top-down order on the To-Dos widget on the portal) - which is a different requirement and containers did unfortunately not help there.

Mrman · ‎06-28-2021

Hi @Christian Probst ,

We have a similar requirement to show TO-DO's at the same time in a specific order .

We tried to use the Order column in the Activities table but it is not helping .

Could you please let me know how did you achieve this requirement.

Christian Prob2 · ‎06-29-2021

Hi @Mrman ,

my apologies, but if I understand correctly, what you are trying to do is not currently possible - at least we were not able to find a solution within the given constraints.

You may be able to achieve it if you create a copy of the widget and add some sort of order instruction in there, but then you end up with a custom widget and lots of Scope fun... 😞

Christian

Please mark helpful or correct if deemed so. Thank you.

Community Alums · ‎02-09-2021

Vivek,

Were you ever able to get this working? We have a situation using Activity Containers where items in order are being skipped. Item 1 will trigger, then item 4 triggers and the activity set is marked finished. No Audiences on any of the activities