Display variables from record producer on HR case (scoped)

[Steven G_]

Hi Team,

Does anyone know how variables are displayed on HR case operational now? I am migrating my record producers from the global scope to the new HR scope, when I create the recod from the record prodcuer none of the variables tranfer over. When I look at the form layout there are no variables options anymore. Anyone else run into this?

[Steven G_]

Anyone on the SN team can help on this?

[Steven G_]

Anyone?

[Kiel Sanders · Accepted solution]

Hi Steven

The Variable Editor was removed from the scoped HR application in favor of the COE and Services functionality that was introduced in Istanbul.   The COE tables are extensions of HR Case for the different Centers of Excellence within HR (ex: Employee Relations).   This allows users to create COE specific fields directly on the appropriate case table without cluttering the other tables with irrelevant fields.   This approach eliminates the issues of reporting on variables and adding them to list views.   This also ensures that functionality such as fillable PDFs, notifications, and lifecycle events can easily leverage the data captured on the requested forms.

Below are instructions on the recommended way to handle variable data in the scoped HR app.

1. Create the table columns representing the variables that need to be captured directly to the appropriate COE table (ex: "Disciplinary issue reasons" on the   [sn_hr_core_case_relations] table).
2. Create/update the variables on the record producer to map the variable value to the appropriate table column.
   
3. Update the "Service table fields" on the HR Service to show/hide the necessary fields relevant to the service.

[Steven G_]

Thank you Kiel, is there any docs I should of looked at to understand this new functionality?