is it possible to make list field dependent on another list field in servicenow.

[Balaram Chowda1]

Hi all,

We have requirement to make list field values to display based on the other list field values selected.

Eg: Category is a list field reference to categories(u_categories) table (where user can select multiple categories) based on the categories selected then the related sub categories(reference to u_sub_categories)table need to be displayed to select for the user.

please help me with the best possible way to achieve this.

Thank you,

Balaram.

[Mark Roethof]

Hi there,

Yes that's possible. You could look at Incident for example, and Category / Subcategory. On this dependent values are used. 

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Balaram Chowda1]

Hi Mark,

Thanks for your response. Those are choice fields and not multi selectable.

i have a requirement on list fields which are referenced to the custom category and sub category tables.

Thank you,

Balaram.

[palanikumar]

You can use reference qualifier. Refer the below thread to know how to set reference qualifier

https://community.servicenow.com/community?id=community_question&sys_id=169db492dbde2f40afc902d5ca96...

[Balaram Chowda1]

Hi Palani,

Thanks for your response, i used the same way but it works only the first value selected in the category field but not for multiple categories.

Thank you,

Balaram.