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IT Option remove form Portal

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Ramjee
Tera Expert

‎05-30-2022 03:21 AM

I want to remove the IT option from the ESC portal please refer to snap.

find_real_file.png

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Shruti
Mega Sage
Mega Sage

‎05-30-2022 03:32 AM

Hi,

Navigate to Service Portal -> Portals
Open Employee Center portal

Click Employee Taxonomy related list

find_real_file.png

Deactivate IT Child Topics in the related list

find_real_file.png

 

 

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Pam Walker1
Tera Contributor
In response to Neha Sharan2

‎05-12-2023 02:12 AM

@Neha Sharan2 did you resolve this. I have made the IT option in the Taxomony option to false, I have checked the Main Menu and the option is not there but it still shows in the Employee Center

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