IT Option remove form Portal

Ramjee · ‎05-30-2022

I want to remove the IT option from the ESC portal please refer to snap.

Shruti · ‎05-30-2022

Hi,

Navigate to Service Portal -> Portals
Open Employee Center portal

Click Employee Taxonomy related list

Deactivate IT Child Topics in the related list

Pam Walker1 · ‎05-12-2023

@Neha Sharan2 did you resolve this. I have made the IT option in the Taxomony option to false, I have checked the Main Menu and the option is not there but it still shows in the Employee Center