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Why field level ACL is getting skipped?

Hi,Some users in my instances are unable to access some fields in the interaction table. When I checked it using access analyzer I see the field level ACLs are not getting evaluated. It just checks the row level ACL and that's it. And I see some user...

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Vasu ch by Mega Sage
  • 2964 Views
  • 2 replies
  • 2 helpfuls

Interactive filters in Dashboard

Hi All,i have created an interactive filter 'Priority' and used it in dashboardi have given name and lookup name in capital letterswhile using it on the dashboard it is Priority is changing to lower case lettersplease help me to sort out this issue. 

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Ramesh01 by Tera Contributor
  • 659 Views
  • 1 replies
  • 0 helpfuls

Resolved! Not able to add Progress Bar to HR Case form

Hello,     I am trying to add a progress bar to the HR Case form, but the table sn_hr_core_case doesn't show up in the table list of Flow Formatter.  I do see the sn_hr_le_activity_set_progress_bar in the form designer, but nothing shows up in the UI...

Praveen R by Tera Contributor
  • 966 Views
  • 1 replies
  • 1 helpfuls

HR - Create New Case Form

I am wanting to make a change to the "Create New Case" form under HR Case Management.  I would like to display a message on the screen when a user is searched for a message will be displayed.  I know how to add a field to this screen by going into th...

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Pam Hollis by Tera Contributor
  • 1412 Views
  • 5 replies
  • 0 helpfuls

Journey Designer

Hello Fox,I am trying to get values (bank details and some documents) from new hire before Day 1 of onboarding where he only have access of separate portal. On portal he can see his task and the current status of his onboarding process. My aim is to ...

Resolved! Assign Mass Training Tasks?

Hello, wondering if anyone here has ever had a project like this. We'd like to assign a video training to employee's, which we'd normally do via an HR Task, generated via a Case on an individual basis. However, we're wanting to find out if it possibl...

maxstnr by Tera Contributor
  • 1206 Views
  • 2 replies
  • 0 helpfuls

Show Due Date as Business days in Tasks/To-Dos in the Portal

I have a requirement to show the Due Date for the HRC records which are currently in Awaiting Acceptance state. I have created a BR to populate the Due date in the HR Case which is showing as 5 business days correctly but in the portal it's showing a...

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arijtis by Tera Expert
  • 1001 Views
  • 2 replies
  • 0 helpfuls

Close complete button in hr agent workspace

Hii have a close complete button in hr agent workspace which is configured in sys_ux_form_action.LIST(attached screenshot), it is a declarative action type button but i have changed to UI action just because we need the UI action script(which we cust...

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sri vijaya by Tera Expert
  • 1334 Views
  • 1 replies
  • 0 helpfuls

Lifecycle event demo data is empty in Xanadu release?

lifecycle event demo data empty in Xanadu release any explanation please this question is directed to servicenow employees or someone have a answer please ? Lifecycle event demo data is empty in Xanadu release?

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ELMAHDI by Tera Expert
  • 577 Views
  • 2 replies
  • 0 helpfuls