One of our customers wants just Discovery and ITAM without wanting ITSM. Has anyone come across this kind of request? or will it make sense to just implement the the above 2 without ITSM?
to my mind this makes absolutely sense and using ITSM is not a must. Many customers go that way as they want to get full visibility in their configuration items and assets but don't want to replace any established and existing ITSM tool chains.
to my mind this makes absolutely sense and using ITSM is not a must. Many customers go that way as they want to get full visibility in their configuration items and assets but don't want to replace any established and existing ITSM tool chains.
would you know how the subscription would work, as I know Discovery/SAM & HAM pro can be purchased for an exisiting ITSM platform. How it work for greenfield on Discovery/HAM & SAM Pro?
