JavaScript error in onLoad client script when hiding fields and using g_form.onChange()
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11-12-2025 01:43 AM - edited 11-12-2025 01:44 AM
Hi everyone,
I’m getting the message “There is a JavaScript error in your browser console” when my onLoad() client script runs on an HR Task form.
After testing, I found that the issue comes from the part of my script where I hide some fields and use g_form.onChange()
var hideOtherInfoFields = [
"ethnicity",
"religion_section",
"blood_group",
"hobbies",
"languages",
"driving_licence_vse",
"disability_card_number"
];
hideOtherInfoFields.forEach(function (field) {
if (g_form.getControl(field)) {
g_form.setVisible(field, false);
g_form.setDisplay(field, false);
g_form.setMandatory(field, false);
}
});
if (g_form.getControl('disability_card_number')) {
g_form.setVisible("disability_card_number", false);
g_form.setDisplay("disability_card_number", false);
g_form.setMandatory("disability_card_number", false);
}
g_form.onChange('do_you_have_any_disability', function () {
if (g_form.getControl('disability_card_number')) {
g_form.setVisible("disability_card_number", false);
g_form.setDisplay("disability_card_number", false);
g_form.setMandatory("disability_card_number", false);
}
});
When I comment out this section, the error disappears.
Has anyone faced a similar issue?
Any insights would be appreciated!
Thanks in advance 🙏
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a week ago
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader