KB Feedback Popup - Mandatory

[basantsoni]

Hello Friends, 

We are using HRSD Application and HR Portal and in HR portal - When users open KB Articles and bottom - options are coming to rate this article and Is this helpful or not and when we click on those options a feedback popup is coming, when users select not and give rating 3 or less than 3 then feedback popup details should be mandatory. 

Please  help us, how we can achieve this.

thanks, Basant 

[Community Alums · Accepted solution]

Hi @basantsoni ,

You can write a UI policy like this :

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[basantsoni]

Hi Sandeep, Thanks for your reply. 

But, Can you please help us where we can apply this UI Policy, 

[Community Alums]

HI @basantsoni ,

Navigate to System UI> UI Policies > New

Then copy what i have provided.

Please don't forget to mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[basantsoni]

Hi Sandeep, We would like make this pop-up mandatory while users select Is this Article Help or users gave rating 3 or less. 

Regarding UI Policy, Can you please let me know on which table we can write this policy.