Knowledge Approval

[Raji9]

Hi All,

Out-of-the-box knowledge approval notification does not tell that it is for Publish or Retirement.  How to include this and also the Knowledge manager of the article.

I want to send  an approval request  with a short description as follows

"Knowledge article KB00167956 publish Approval request"

"Knowledge article KB00165988 Retire Approval request

Thanks

Ra

[Saurabh Gupta]

Hi,
You need to check with which event you notification is getting triggered.
Then according to that event, you can check the notification and do the required modification.