Performance analytics on indicator

[Community Alums]

I was having a requirement to show total no.of cases for both the fields i.e., one field we created is opened by and the another is requested by. I have already created indicators and widgets in performance analytics to display it in dashboard. Know the requirement is total no.of cases for both the fields. Can you please suggest how to create total no.of cases indicator

[Uncle Rob]

Don't make different indicators when you can use breakdowns.
It sounds like you want "A NUMBER" and then you want that number broken down by "whatever is in field X" but also "whatever is in field Y".

That's the job of breakdowns.

[Community Alums]

Hi @Uncle Rob but they have already created it through indicators.now i have requirement to add one more to the performance analytics to the dashboard.can you please help me how to create the sum of hr case during the particular timeperiod i.e., in the dashboard we can able to view last 3 months data so i need to add last 3 months total hr cases.

[AndersBGS]

Hi @Community Alums ,

I agree completely with @Uncle Rob . If you try to do a formula indicator on top of the two automated indicators (one for each field), you will get a lot of duplicate cases. Instead, the total number of cases should be measured within a given timespan, whereafter you can make two breakdown (one for each field).

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[AndersBGS · Accepted solution]

Hi @Community Alums ,

Did you get your issue resolved? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders