Knowledge article is not visible for a particular user

[Community Alums]

I was facing a issue i.e., for a particular user the knowledge articles are not able to see i.e., it is displaying no knowledge articles found. I have check the knowledge can read criteria but in can read criteria there is user is present when the acess has been provided to user to read the articles but still when user is tries to check whether is able to view articles it is showing no article found. Can anyone suggest where the issue will be 

[Harish Kota]

Hi @Community Alums 

Please provide 'knowledge' role to the user and check.

Please Hit like/Accept as Solution, if the information works for you.

Thanks,

Harish Kota

[Community Alums]

Knowledge role is present to user still particular user not able to view knowledge article

[Peter Bodelier · Accepted solution]

Hi @Community Alums,

Try User Criteria Diagnostics in the navigator, this may help you figure out if it is really not related to UC's.