Hi ,
There are two fields,
assigned to which will be dependent on assignment group. So when I am selecting Assignment group as ABC , only ABC group members should be available to select in assigned to field. Can we achieve this? Can we pass dynamically values to script Include each time we are changing assignment group? In glide modal(Agent Workspace)
Example Screenshot
Please guide on this. Thanks !!!
Hi @Sandeep Rajput ,
Thanks for the quick response, I can paste the basic code here
function onClick(g_form) {
var messages = [
'Transfer Type', 'New HR Service', 'Transfer Case',
'Warning: Transferring a case closes all related child cases or tasks.'
];
getMessages(messages, function() {
var sysId = g_form.getUniqueValue();
var table = g_form.getTableName();
var gA = new GlideAjax("sn_hr_core.hr_CaseTransferAjax");
gA.addParam('sysparm_name', 'getTransferFields');
gA.addParam('sysparm_sys_id', sysId);
gA.addParam('sysparm_table_name', table);
gA.addParam('sysparm_subject_person', g_form.getValue('subject_person'));
gA.getXMLAnswer(openModal);
function openModal(answer) {
answer = JSON.parse(answer) || {};
var fields = [];
var oneTransferMethod = (answer.transferMethods && answer.transferMethods.length == 1) ? true : false;
if (answer.transferMethods && answer.transferMethods.length > 1) {
fields.push({
type: 'choice',
name: 'reasonChoice',
label: getMessage('Transfer Type'),
value: (answer.transferMethods && answer.transferMethods.length > 0) ? answer.transferMethods[0].value : '',
choices: answer.transferMethods,
mandatory: true
});
}
fields.push({
type: 'choice',
name: 'newService',
label: getMessage('New HR Service'),
choices: answer.services,
mandatory: true
});
var warning = getMessage('Warning: Transferring a case closes all related child cases or tasks.');
g_modal.showFields({
title: getMessage('Transfer Case'),
fields: fields,
instruction: warning,
size: 'md'
}).then(function(response) {
var transferMethod = (oneTransferMethod) ? answer.transferMethods[0].value : response.updatedFields[0].value;
var hrService = (oneTransferMethod) ? response.updatedFields[0].value : response.updatedFields[1].value;
var ga = new GlideAjax("sn_hr_core.hr_CaseTransferAjax");
ga.addParam("sysparm_name", "transferCase");
ga.addParam("sysparm_transfer_method", transferMethod);
ga.addParam("sysparm_hr_service", hrService);
ga.addParam("sysparm_sys_id", sysId);
ga.getXMLAnswer(saveForm);
function saveForm(result) {
result = JSON.parse(result);
if (!result.error) {
g_aw.openRecord(result.table, result.id);
} else {
g_modal.alert(result.error);
}
}
});
}
});
}
Requirement:- If I select the user from the above dropdown then only the work notes should be visible
