on a list, what part of the table, does each column show?
a) an elementb) a relationshipc) a recordd) an attributee) a Field
Forum Posts
Configuring virtual agent Now support chat in employee center
We have a few requirements for editing virtual agent chat bot in the employee center. Please let me know where could i find solutions to configure below requirements.1. Changing the chat bubble verbiage2. Changing the name of the user prompted option...
Resolved! How to remove a widget without header on a dashboard
I want to remove a report widget on my dashboard, but I removed the header earlier. I can't find a way to get the header back to edit or remove the widget. I tried right-clicking it, but it doesn't let me edit or remove it.
Limiting Visibility of HR Cases
Good Afternoon, Would anyone have an idea of how to limit an HR Case type so that only the HR Team and the subject person can view the case details? For example, we have a case type that contains private information. There may be instances where the ...
Need help for Requestor field on HR case
Hi Team, I am working on HR Case management.when i was testing Inbound email action by Creating HR Case with a User (who has active record and Inactive record in user table) The Case creates with Inactive User record and was updating Requester field ...
How to calculate total kilometers travels based on the data provide in the MVRS
Hi Team, Can Someone please help me on the below requirement. How can we add the kilometers travelled and auto populated in the total kilometers claimed based on the entries in the MVRS.
Resolved! Deleting user/HR profile through an API
When a new hire gets rescinded in our HR system, we would like to delete/rescind the HR Profile and also the onboarding case lifecycle event. i know this can be done manually, however, is there an API that the HR system can call and cancel this hire...
"Argentina" Doesn't have the expected phone format/regex in HR profile users
Hi Everyone,For the users who belong to Argentina location, whenever they are trying to give the phone number in the format -> "Country code + area code + 8 digits (6 or 7 digits Optional)" They are facing some challenges.They are getting a pop up - ...
Business rule
Hi All, Can you please help in writing BR for adding virtual agent topic block under customised HC service support as show in the below picture.
Next Experience ui form behaviour
Hi everyone, I am working on Human Resources core application. for our case form we have a multiple count field which is placed after state. Configured through form layout. now we are facing issue that under Related search this field is viewing. n...
we have select box varaible on record producer and choic values are reference to sys choice table
We have selectBox variable Rank on record producer and values are reference to sys choice table. choice values are like below.NW01, NW05, NW21, NW23BY01, BYC1, BYC3, BYC7, BY04, BY04for example, on form load the Rank variable has NW01 value. if user ...
"Assigned to" not being filled for new lifecycle event cases
Hi all, I've been running into an issue with newly created lifecycle event cases. The assignment group is assigned correctly, but the "assigned to" field is left blank, despite the fact that there are multiple users in the group. I've never experienc...
Resolved! HRSD
log in the back end of service now, in the menu ALL , some users don't see the full menu for knowledge (published, create new, unpublished etc....) ; they just see knowledge and home pagewhich role its needed?can anyone help?
run transform script for Remove contingent workers for HR profile whose cost center is not HR -
remove contingent workers from hr profile where cost center is not HR run transform script in servicenow
