Knowledge article

kali
Tera Contributor

Hi All,

 

Is there any way to download knowledge article as pdf from the portal. Thanks in advance 

8 REPLIES 8

kali
Tera Contributor

Hi Naveen,

Is it possible to download the ka as a pdf like how it is shown to the end user from the portal

Harish Bainsla
Tera Sage
Tera Sage

Did you try opening KB article in Service Portal, clicking on "...", then "Edit" and finally right click on the Knowledge header to select Export > PDF ?

 

https://www.servicenow.com/community/now-platform-forum/service-portal-export-kb-article-to-pdf/m-p/...

 

Hi Harish,

I am able to export the pdf , but the pdf includes date of creation , approvals etc. Is it possible to only export the article as  a pdf?

Siva Jyothi M
Mega Sage

Hi @kali,

 

Please try checking the below link if it helps.

 

https://www.servicenow.com/community/knowledge-managers/export-options-for-full-kb-articles-includin...

 

Mark this answer as correct and helpful if it solves your issue.

 

Regards,

Siva Jyothi M.