Knowledge article
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2023 12:20 AM
Hi All,
Is there any way to download knowledge article as pdf from the portal. Thanks in advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2023 03:15 AM
Hi Naveen,
Is it possible to download the ka as a pdf like how it is shown to the end user from the portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2023 12:36 AM
Did you try opening KB article in Service Portal, clicking on "...", then "Edit" and finally right click on the Knowledge header to select Export > PDF ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2023 02:21 AM
Hi Harish,
I am able to export the pdf , but the pdf includes date of creation , approvals etc. Is it possible to only export the article as a pdf?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2023 09:37 PM
Hi @kali,
Please try checking the below link if it helps.
Mark this answer as correct and helpful if it solves your issue.
Regards,
Siva Jyothi M.