Service Portal - Export KB Article to PDF

[Imran Ali2]

Is there any way to export KB article to PDF in Service Portal? Or, has anyone developed SP widget to export article to PDF?

[Appli]

Hi Imran Ali

Did you try opening KB article in Service Portal, clicking on "...", then "Edit" and finally right click on the Knowledge header to select Export > PDF ?

My screenshots from the instance of Paris release:

Hope it helps

[dd dt]

That does not work for Formatted reports -- it only export the SNOW component - but the report section is exported as HTML markup !

[Imran Ali2]

Is there any way to export KB to PDF from portal itself instead of navigating to platform view?

[Appli]

Hi, I am not aware about such OOB methods, but you may consider using 3rd party tools (like Chrome extensions to save HTML page as PDF or paid online converters like this).

Hope it helps