Lifecycle Event vs Playbook Experience
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04-23-2024 02:24 AM
Hello folks,
I'm currently looking into the latest implementation of the "Playbook Experience" which is now integrated into the Workflow Studio and I was wondering if there is any plan going forward how that feature will work with the regular "Lifecycle Events"?
Ultimately, it seems to utilize the same components in the configurable workspaces (it also looks quite similar) and it also has some similiar features which made me wonder if the "Lifecycle Events" would later be moved to the "Playbook Experiences" so that they would be managable from the same place as every other playbook experience in the future?
Many thanks in advance,
Julian
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03-17-2025 09:50 AM
I also wonder about that.
I also kind of wonder whether Playbook could already replace lifecycle events for a number of use cases; I know we would be missing features such as Rescind (for now ?); but defining playbooks in Workflow Studio seems a bit more convenient and user friendly than the currrent lifecycle event experience.
So it could be nice to have a use case comparison between Playbooks and lifecycle events/journeys.
