Hello, we're building a lifecycle event in where there is a need to either end the lifecycle case after a specific activity set, or to allow the agent to "extend" the case and have it continue following sequential activity sets. If the agent chooses to not extend the lifecycle, the case should close at that time & the remaining activity sets should be cancelled. I know we can conditionally trigger activity sets, but in the event the case itself closes early, what is the best practice for cancelling the rest of the no longer needed activity sets? I found information on using the rescind feature, but wouldn't that apply to activities that have already generated? Thank you!
