Mandatory Attachments on the Record Producer

[Community Alums]

Hi,

I want to make Attachments mandatory on the record producer (on the servicenow platform, not the portal). 

I have written a client script using DOM. However, thats going to cause updrade issues. Please see the attached screenshot. My question is what is the alternative method? How can I use glideform API? Anyone has working code?

Thank you

[Service_RNow]

Hi Shabnam,

Please Try to this code :-

1. var sys_id = gel('sysparm_item_guid').value;          
2. var attachment = new GlideRecord('sys_attachment');          
3. attachment.addQuery('table_name','u_custom_table_name');   //my custom table is "u_custom_table_name"  
4. attachment.addQuery('table_sys_id',sys_id);          
5. attachment.query();      
6. if (!attachment.next()) {          
7.       alert ("PLEASE ATTACH INVOICE.");      
8.   return false;  
9. }    

After going throw this Mark it Correct/helpful, if this helps you
Thank you

[Omkar Mone]

Hi 

Try this code, sysparm wont work on portal and this will also work on desktop view -

var sysID = g_form.getUniqueValue();          
var attachment = new GlideRecord('sys_attachment');          
attachment.addQuery('table_name','sc_cart_item');
attachment.addQuery('table_sys_id',sysID);          
attachment.query();      
if (!attachment.next()) {          
      alert ("Attachment Required");      
  return false;  
}    

Hope this helps.

Regards

Omkar Mone

[Vishal Khandve]

Hi,

Please go through the below article-

https://community.servicenow.com/community?id=community_article&sys_id=0f0c5290dbe7f380d82ffb2439961...

Thanks,

Vishal Khandve