Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Mark HR case confidential and once its mark true then case should be visible to HR admin

aastha3
Giga Contributor

Created a check box for HR case confidential . When its checked- true then the HR case should be only visible to HR admin.

I dont want to go with ACL . Any other way to approach this?

Thanks

 

14 REPLIES 14

Hi,

why insert/update BR is required? you just want to restrict the records visibility

Regards

Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

okay yeah will try with query BR and in when to run I have already mentioned when mark confidential is true . Also where to mention gs.hasRole(hr_admin);

It should work the other way too ->

If the mark confidential is unchecked it should  be visible to everyone.

 

aastha3
Giga Contributor

Its not working .

aastha3
Giga Contributor

Its not working ankur

Its not working Ankur.