My categories don't appear in Now Mobile

rafas_2703
Tera Guru

Hi guys,

 

I have a problem that my global categories don't appear in now mobile. Well... they appear if you press view all, but NOT every global category.

I will attach prints, and you will see that under 'Question', it should appear the global categories but it's empty, but when you press 'View all', some of the global categories appear (10 out of 15). Anyone knows why?

 

Obs: 'before_view' if when you first log, so you can see under 'Question' nothing appears and 'after_view' is when you press 'view all' , in this case is translated to 'ver tudo' , on the right side of 'Question' and you can see that some of the global categories appear

 

Thank you!

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

Can you share the configuration of your applet, card and the UI section you created?

what is the maximum allowed items on your section?

 

As it is appearing after view all , I suspect the issue with the section you created.

 

Please mark the answer correct/helpful accordingly.

 


Raghav
MVP 2023

View solution in original post

5 REPLIES 5

RaghavSh
Kilo Patron

Can you share the configuration of your applet, card and the UI section you created?

what is the maximum allowed items on your section?

 

As it is appearing after view all , I suspect the issue with the section you created.

 

Please mark the answer correct/helpful accordingly.

 


Raghav
MVP 2023

It helped for the part that was not showing any categories, so for that, thank you!

 

But it still doesn't appear some of the global categories, do you have any ideia why?

what is the maximum allowed items on your section? did you check this?

what type of section you have created on your screen to show global categories? is it a record section?


Raghav
MVP 2023

Actually I can't find it,  It was already created. How can I find it?