Need to send a weekly report schedule

sanga2
Tera Contributor
Hi all, I have a requirement where in I need to send a weekly report of list of incidents which have been updated to work in progress for that week. The list should include the incident number, requestor, state and link to that incident. Please suggest on how to achieve this?
6 REPLIES 6

manjusha_
Kilo Sage

@sanga2 

Refer below screenshot for the required report

 

manjusha__0-1692273808272.png

Go to system scheduler>scheduled job

Create a schedule to send  report based on duration.

 

If my answer solved your issue, please mark my answer as Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale

 

 

 

 

sanga2
Tera Contributor

Hi Manjusha, 

 

This is not my requirement. The list should include the incident number, requestor, state and link to that incident in a list format.

 

Thanks.

Sruthi17
Kilo Sage

Hi,

Please try the below condition on the audit (sys_audit) table

 

Sruthi17_0-1692274986663.png

Please accept solution or helpful, if you find it helpful.

 

sanga2
Tera Contributor

This is not my requirement. The list should include the incident number, requestor, state and link to that incident in a list format.

 

Thanks.