Hi All,Actually we have created HR tasks from HR service by automatically, so whenever case is created one task was created automatically, so on that task i need to display few checklist items which are mandatory to close that task? So please help me...
Hi all,Can anyone tell me why this error is coming, here I am trying to fetch value of "value" field of record from "question_answer" table.
I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447https://docs.servicen...
How to create a metric definition to count the duration from Awaiting acceptance to Closed complete of an HR case
When a HR case is in State = Awaiting Acceptance, we have 5 scenarios like below:AcceptedRejectedTimed out by 5 business day workflow (case State = Closed Complete)Case in 'Awaiting Acceptance' is rejected then accepted once back in 'Awaiting Accepta...
Hi All, I have a requirement where I want to send the notification before 2 weeks of the "expected target date" if the HR task called "Effective Date task" is incomplete, where "expected target date" is variable on record producer and "Effective Date...
Hi All, How to resolve below errorRead operation on table 'sn_hr_core_case_workforce_admin' from scope 'Global' was denied because the source could not be found. Please contact the application admin.
Hi Community, I have to add content in announcement in confi HR agent workspace. I have gone through several community links{https://www.servicenow.com/community/csm-forum/show-announcement-in-agent-workspace/m-p/382646 } but I am stuck like how to a...
Hello, I have an issue or don't know the best way to go about using/accessing the data I get from submitting a record producer. Once the record producer, I want to create a process for it.Once the form is submitted I have a flow that is triggered to...
Hi everyone, I have a question. Why add this notification to all the HRSD tables instead of adding it only to the HR Case [sn_hr_core_case] table (the parent table)? Shouldn't the other tables also inherit the notification? Thanks!
Can someone explain Why user criteria & why hr criteria and when to use both? I know there is a lot of content out there, and if I am still posting this, I need someone to explain it with use cases/real life scenarios please. Thanks!
I am trying to populate fields on an HR Task from the Parent HR Case. I want the Short Description and Description from the Parent HR Case to display in those fields on the HR Task. I am using Service Activity to create tasks when a certain case is s...
Hi guys, I have a problem that my global categories don't appear in now mobile. Well... they appear if you press view all, but NOT every global category.I will attach prints, and you will see that under 'Question', it should appear the global categor...
500名ほどいるユーザーの初期パスワードを自動生成する方法はありますか？一人一人、「パスワードを設定」で生成するしか無いのでしょうか？ご教示いただけると幸いです。
Hello, I am working on a Record Producer that will be assigned as a task to the manager to verify user Information.I want the Record Producer to populate the Subject person information instead of the manager information. I am trying to implement a sc...